TERMS & CONDITIONS about Wave & Dance Morocco

These are the Terms & Conditions upon which Wave & Dance Morocco "STE VAGUES ET DANSE MAROC", and the client applying to book a lessons or/and camp or/and retreat agrees to adhere to:

 

Payment
In order to book, we ask for 50% of the total as a non-refundable deposit via Bank Transfer, Revolut or Western Union.

The remaining balance will be due in Euro or Dirham in Cash on arrival.

Please note that the booking is not confirmed until the prepayment is received. 

In case of a Bank Transfer you must make reference: name and day of arrival and send a print screen or proof of transaction per email for obtaining a confirmation. During X Mas and New Year holidays we requires full payment 100% in advance.

 

About Offers: All our offers can't be used in conjunction with any other offer. They are not refundable and can not be modified (e.g date, name, package), the number of packages are limited. By choosing this option, we requires full payment in advance 100%.​​​

 

Accommodation

The customer agrees to care for the accommodation and its equipment using these with care. Wave & Dance Morocco assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offenses, misconduct, omissions, failures, false information or any illegal false information attributable to our company and you are not under the influence of alcohol, narcotic, drugs or any substance during the course. In cases of neglect or misconduct the customer will be responsible for costs incurred in the repair or replacement of damaged equipment. Wave & Dance can decide to change the place of the accommodation and/or the place for meals before or during the Camp, if necessary, without any extra charge or any refund.

 

Surf Class

All participants must be aged over 18 or accompanied by a parent during classes if aged 0-17.

All participants must be able to swim at least 25 meters and must in no circumstances be under the influence of any alcohol, or drugs at the time of the lesson which may adversely affect their physical abilities.

Wave & Dance cannot be held responsible for any accidents or injuries that may occur while participating in surf activities. Participants accepts all costs for medical care and therefore should ensure they have international medical insurance.

The customer will be responsible for any damage caused to equipment that belongs to the company (SURF BOARDS and equipment, sheets, cameras, etc.) and will be charged a repair or replacement fee before his departure. 

 

Healthy

By agreeing to these Terms and Conditions, you confirm that you have no health problems including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma or other breathing difficulties; diabetes, epilepsy or any allergy, which may affect your participation in the camp. It is the your sole responsibility to notify Wave & Dance before attending any camp. Always consult a doctor who is treating you prior to taking part in the retreat. If you are pregnant: Always consult your doctor prior to taking part in the retreat. If one or more of the situations referred to you or if you have other physical problems, always mention this prior to Wave & Dance before booking. If there is any doubt, you should consult your doctor.

The student participates in the camp at his/her own risk. Wave & Dance does not accept any liability for injury, loss or damage in relation to Students participating in the camp, classes and all others activity.

 

Risk

Sport and adventure activities, especially on or in the ocean such as surfing carry with them some degree of risk. Each participant must carefully judge whether his/her state of health and fitness level permit them to undertake such an activity under the prevailing conditions. The customer consents to at his/her own cost receive medical treatment deemed necessary by Wave & Dance in the case of injury, accident or illness during the course of undertaking a surfing lesson or taking part in any other activities associated with surfing lessons, and also agrees to indemnify the company in the respect of such medical treatment.

 

Pickup Service

We provide free group pick-up  and drop-off service from and to Agadir Bus Station or Agadir airport only if you book directly by our website min. 7 nights package.

Please note: guests required to wait at Agadir airport or Agadir Bus Station on arrival day and leave earlier from the camp on departure day depending on other guests arrival and departure times (max 3h00). 

In case of delay caused by the traffic, weather conditions or any other factors which could not be influenced by our part, Wave & Dance does not take any responsibility. Wave & Dance does not refund any alternative transfer taken by clients (taxi, train or bus, etc.).

 

Cancellation

If for some reason you have to cancel your booking : 

Refunds are not possible but we can send you an invoice by email so that you can make a claim to your travel insurance for reimbursement.

Until 21 days prior your arrival you can change your reservation dates, depending on availability (Not available for promos, XMAS and New Year week).

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  • All cancellations must be received in writing via email. It is recommended to purchase cancellation insurance to cover cancellation costs. 

  • Wave & Dance is not responsible for expenses incurred in any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.

  • In case weather conditions do not permit surfing classes, Wave & Dance will organize others activities and will not be held financially responsible. 

  • No refunds for missed or cancelled holidays/lessons during your stay due to personal reasons (illness, or other).

  • Wave & Dance does not offer discounts, refunds or credits for arriving late, leaving early or missing any of the activities/meals during your retreat.

  • Wave & Dance reserves the right to increase or decrease prices due to variations in service charges or exchange rates. Once a booking has been made, discounts will not be applied. We accept no responsibility for errors, omissions or discrepancies in our literature. Any alterations or changes will be made clear at time of booking.

 

Wave & Dance Morocco reserves the right to resign from a contract under extraordinary circumstances: If the booked service and/or arrangement can not be provided due to force majeure (e.g. epidemics, storms, catastrophes, strikes, political unrest, war, terrorism, staff illness etc), or if certain conditions present unacceptable danger to the participant, the company has the right to cancel the contract with immediate effect and the company will give to the client a new arrival day within 24 month from the original arrival booked to be choose by the client for the holiday booked with the availability of Wave & Dance Morocco.

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Covid-19 cancellation policy UPDATE 1 February 2021

Since 1 february 2021, we have introduced our new reservation system as we realise that in these time of the pandemic it is dificult to plan your holidays.

• 30 Euro deposit

• Pay the rest of your your holiday directly once you arrive in our Surf house

If for any reason the trip is cancel due to Covid-19 government related issues, you will receive a voucher for the deposit amount of your trip that you can use for next year’s booking.

 

Travel insurance information

YOU ARE ADVISED TO TAKE OUT YOUR OWN PERSONAL INSURANCE FOR CANCELLATION, ACCIDENT, PERSONAL BELONGINGS AND PROPERTY INSURANCE BEFORE ARRIVAL.

We strongly recommended you have your own travel insurance to cover any loss or injury, including repatriation if necessary. Wave & Dance disclaims any liability for any theft, loss or damage to persons or property during your stay. 

 

Passport & Visa

Please ensure that you have a valid passport for at least six months beyond your date of entry. 

Each guest is responsible for the procurement of necessary travel documentation. Please contact your local embassy if you have any concerns regarding the Moroccan entrance requirements.

 

Photos and videos

You might be photographed / filmed during your stay with us. Your booking agreement allows us to use images with you in it for Wave & Dance marketing purposes. If you prefer to stay incognito, please let us know.

 

Privacy policy

All personal information including name, contact number & email address is used solely for the purpose of the booking at Wave & Dance surf camp and will not be disclosed to anyone outside of Surf Camp Tamraght.

 

Wave & Dance Morocco is not responsible for services provided by third parties. 

 

By paying the services you automatically accept the previous Terms and Conditions and you are expected to respect those.

The person submitting the booking accepts responsibility for payment for everyone listed in the booking and is responsible for ensuring that all other persons listed in the booking are aware of the terms and conditions.  

We’ll ask you to sign a copy of this Terms and Conditions at your arrival in the camp.

 

I HAVE READ THE WAIVER OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNITY OF THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND UNDERSTAND THAT I AM GIVING UP SUBSTANTIAL RIGHTS. I ACKNOWLEDGE THAT I AM SIGNING THIS AGREEMENT FREELY AND VOLUNTARILY, AND INTEND BY COMPLETION OF MY BOOKING TO AGREE TO A COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY.

 

These general conditions are governed by Moroccan law. Jurisdiction of Agadir

Tamraght, November 30, 2013