TERMS & CONDITIONS
These are the Terms & Conditions upon which Wave & Dance, and the client applying to book a lessons or/and camp holiday agrees to adhere to:
In order to book, we ask for 50% of the total as a non-refundable deposit via Bank Transfer or Western Union.
The remaining balance will be due in Euro or Dirham in Cash on arrival. (dirham change 1 Euro = 12.00 Dirham).
Please note that the booking is not confirmed until the prepayment is received.
In case of a Bank Transfer you must make reference: name and day of arrival and send a print screen or proof of transaction per email for obtaining a confirmation. During X Mas, New Year and Easter holidays we requires full payment 100% in advance.
About Offers: All our offers are applicable to surf camp, yoga retreat, belly dance camp and return guests, excluding X Mas, New Year and Easter, they can't be used in conjunction with any other offer, not refundable and can not be modified (e.g date, name, package), the number of packages are limited and by choosing this option, we requires full payment (100%).
The customer agrees to care for the accommodation and its equipment using these with care. Wave & Dance assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offenses, misconduct, omissions, failures, false information or any illegal false information attributable to our company and you are not under the influence of alcohol, narcotic, drugs or any substance during the course. In cases of neglect or misconduct the customer will be responsible for costs incurred in the repair or replacement of damaged equipment. Wave & Dance can decide to change the place of the accommodation and/or the place for meals before or during the Camp, if necessary, without any extra charge or any refund.
In the unlikely event of an overbooking situation of a firm reservation, Wave & Dance reserves the right to seek alternative accommodation in a unit of similar standards (subject to availability).
All participants must be aged over 18 or accompanied by a parent during classes if aged 0-17.
All participants must be able to swim at least 25 meters and must in no circumstances be under the influence of any alcohol, or drugs at the time of the lesson which may adversely affect their physical abilities.
Wave & Dance cannot be held responsible for any accidents or injuries that may occur while participating in surf activities. Participants accepts all costs for medical care and therefore should ensure they have international medical insurance.
The customer will be responsible for any damage caused to equipment that belongs to the company (SURF BOARDS and equipment, sheets, cameras, etc.) and will be charged a repair or replacement fee before his departure.
By agreeing to these Terms and Conditions, you confirm that you have no health problems including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma or other breathing difficulties; diabetes, epilepsy or any allergy, which may affect your participation in the camp. It is the your sole responsibility to notify Wave & Dance before attending any camp. Always consult a doctor who is treating you prior to taking part in the retreat. If you are pregnant: Always consult your doctor prior to taking part in the retreat. If one or more of the situations referred to you or if you have other physical problems, always mention this prior to Wave & Dance before booking. If there is any doubt, you should consult your doctor.
The student participates in the camp at his/her own risk. Wave & Dance does not accept any liability for injury, loss or damage in relation to Students participating in the camp, classes and all others activity.
Sport and adventure activities, especially on or in the ocean such as surfing carry with them some degree of risk. Each participant must carefully judge whether his/her state of health and fitness level permit them to undertake such an activity under the prevailing conditions. The customer consents to at his/her own cost receive medical treatment deemed necessary by Wave & Dance in the case of injury, accident or illness during the course of undertaking a surfing lesson or taking part in any other activities associated with surfing lessons, and also agrees to indemnify the company in the respect of such medical treatment.
We provide free group pick-up and drop-off service from and to Agadir Bus Station or Agadir airport only if you book directly by our website min. 7 nights package.
Please note: guests required to wait at Agadir airport or Agadir Bus Station on arrival day and leave earlier from the camp on departure day depending on other guests arrival and departure times (max 2h30).
If you wish to arrive or depart outside of our group scheduled time slots, we would be happy to organize a private transfers for an additional fee: Agadir bus station 15 EUR per taxi per way or Agadir Airport 30 EUR per taxi per way.
Reservations for free group pick up service must be made at the time of your booking, or the free pick up service will be cancelled and officials charges for scheduling a private transfer service will be apply.
While you booking a pickup service, it is required to provide a telephone number to be contactable when arriving in Morocco. In case of delay caused by the traffic, weather conditions or any other factors which could not be influenced by our part, Wave & Dance does not take any responsibility.
Wave & Dance does not refund any alternative transfer taken by clients (taxi, train or bus, etc.).
Wave & Dance can in no way be held responsible for any moral or accidental or willful damage done to the participant during transports. In no case Wave & Dance is responsible in case of accident and etc. and Wave & Dance is not responsible for services provided by third parties.
If for some reason you have to cancel your booking :
Refunds are not possible but we can send you an invoice by email so that you can make a claim to your travel insurance for reimbursement.
Until 30 days prior your arrival you can change your reservation dates, depending on availability (Not available for promos, XMAS and New Year week).
All cancellations must be received in writing via email. It is recommended to purchase cancellation insurance to cover cancellation costs.
Wave & Dance is not responsible for expenses incurred in any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.
In case weather conditions do not permit surfing classes, Wave & Dance will organize others activities and will not be held financially responsible.
No refunds for missed or cancelled holidays/lessons during your stay due to personal reasons (illness, or other).
Wave & Dance does not offer discounts, refunds or credits for arriving late, leaving early or missing any of the activities/meals during your retreat.
Wave & Dance reserves the right to increase or decrease prices due to variations in service charges or exchange rates. Once a booking has been made, discounts will not be applied. We accept no responsibility for errors, omissions or discrepancies in our literature. Any alterations or changes will be made clear at time of booking.
Wave & Dance reserves the right to resign from a contract under extraordinary circumstances: If the booked service and/or arrangement can not be provided due to force majeure (e.g. epidemics, storms, catastrophes, strikes, political unrest, war, terrorism, staff illness etc), or if certain conditions present unacceptable danger to the participant, the company has the right to cancel the contract with immediate effect. Payments already made by the customer will be refunded within four weeks of the cancellation.
Travel insurance information
YOU ARE ADVISED TO TAKE OUT YOUR OWN PERSONAL INSURANCE FOR CANCELLATION, ACCIDENT, PERSONAL BELONGINGS AND PROPERTY INSURANCE BEFORE ARRIVAL.
We strongly recommended you have your own travel insurance to cover any loss or injury, including repatriation if necessary. Wave & Dance disclaims any liability for any theft, loss or damage to persons or property during your stay.
Passport & Visa
Please ensure that you have a valid passport for at least six months beyond your date of entry.
Each guest is responsible for the procurement of necessary travel documentation. Please contact your local embassy if you have any concerns regarding the Moroccan entrance requirements.
Photos and videos
You might be photographed / filmed during your stay with us. Your booking agreement allows us to use images with you in it for Wave & Dance marketing purposes. If you prefer to stay incognito, please let us know before arrival!
All personal information including name, contact number & email address is used solely for the purpose of the booking at Wave & Dance surf camp and will not be disclosed to anyone outside of Surf Camp Tamraght.
Wave & Dance is not responsible for services provided by third parties.
By paying the services you automatically accept the previous Terms and Conditions and you are expected to respect those.
The person submitting the booking accepts responsibility for payment for everyone listed in the booking and is responsible for ensuring that all other persons listed in the booking are aware of the terms and conditions.
We’ll ask you to sign a copy of this Terms and Conditions at your arrival in the camp.
I HAVE READ THE WAIVER OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNITY OF THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND UNDERSTAND THAT I AM GIVING UP SUBSTANTIAL RIGHTS. I ACKNOWLEDGE THAT I AM SIGNING THIS AGREEMENT FREELY AND VOLUNTARILY, AND INTEND BY COMPLETION OF MY BOOKING TO AGREE TO A COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY.
These general conditions are governed by Moroccan law. Jurisdiction of Agadir
Tamraght, November 30, 2013